INDIANAPOLIS (WISH) — Agencies in Marion County have formed a consortium to simplify heating assistance for as many as 30,000 households.
IndyEAP is a new, one-stop option for the federally funded energy assistance program served by The United Way of Central, Connect2Help 211 and the John H. Boner Community Center.
IndyEAP requires potential clients to book an appointment to apply for assistance by calling 211 or visiting the system’s website, IndyEAP.org.
“They can expect to get a very friendly voice, a very friendly person to help them methodically walk through the process and they are trained to make sure (they’re as) helpful and client-centered as possible,” Christie Gillespie with The United Way of Central Indiana said.
The most one household can receive is a benefit of just under $400 paid directly to a utility provider.
Help will be prioritized for people living at or below 150 percent of the federal poverty level, which breaks down to an individual annual income less than $17,500.
Gillespie said IndyEAP is not the only heating help option available but that 211 should be the first step made by households seeking assistance. Specialists answering the call center are trained to point people in the right direction based on eligibility.