Stuart Sinclair shared his family's disillusionment with the event on social media, calling it an "absolute shambles of an event." "This was described as the full Willy Wonka experience with chocolate fountains, etc. and a great day out for the kids," he posted on Facebook along with several images. "Took 2 minutes to get through to then see a queue of people surrounding the guy running it complaining." Sinclair said his kids each received "2 jelly babies and a quarter of a can of Barrs limeade".